Booking Guide
- Where to book?
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Online - Click “BOOKING” to select your preferred route.
- Please make a booking for each vehicle.
- From two days before the boarding date, you can display your boarding ticket on your mobile phone. If it is difficult to display or if you do not have a smartphone, please provide the reservation number to the staff at the ticket counter. The reservation number consists of 6 digits and 1 letter.
- If you would like to change your booking information, you can do so from the My Page section.
- Please complete booking for the ferry service at least 30 minutes before the ferry departure time.
- Online reservations can only be made using VISA or MasterCard issued within Japan ,or through PayPay payment.
Customer Service
hotline087-811-6688 (Japanese Only)
Phone lines are available from 9 AM to 6 PM (JST).- Reservations can be made from one month prior to departure until 4 hours before departure.
- Please let us know the date, time, flight, number of people, and whether or not you will be using a vehicle and the type of vehicle.
Travel agency - You can book through a travel agency called KKday (only for passengers not accompanied by a vehicle).
- Please contact KKday’s customer service for cancellation, reservation changes, and other inquiries.
- Premium Seat
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Method Premium seats can only be reserved through online booking.
If there are available seats, you can also purchase tickets at the counter on the day of departure. - Group of more than 15 people
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Method Please book early by e-mail or on the hotline. Reservations can be made from six month prior to departure
Cancel/Change Your Booking
Booking Cancellation |
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Booking Change |
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Customer Service hotline | 087-811-6688(Japanese Only) [09:00-18:00JST] E-mail address info@ferry.co.jp |
Note
Possibility of Cancellation |
We may cancel the ferry schedule due to bad weather. If the cancellation happens, we will send you a SMS message to notify every passenger who has made a booking for our ferry service. |
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